One might think that a phlebotomist job may become redundant because there is an increasing level of automation and technology. However, nothing can replace the human touch of the syringe injected in order to draw blood. The way a phlebotomist works with the patient is an art in itself as there is a great level of patience and compassion required to do the job. This is especially true in the case of a gravely ill patient. They come to the clinic with so much hope for a full recovery that it can be heartrending to treat them with anything less than absolute understanding. While no false promises need to be made, a modicum of sympathy and gentle demeanor may be the order of the day. These are skills that go hand in hand with the physical skill of drawing and testing blood samples. One hopes that the college curriculum includes this aspect while teaching aspiring phlebotomists.